Shipping policy

Delivery information

In Romania, the delivery time is about 2-4 working days, calculated from the date of taking your order. This term is indicative, it can be modified for reasons beyond our control. In any case, including in case of force majeure and under penalty of a refund of the amounts paid, the delivery time will not exceed 30 days from the date of receipt of your order.

The displayed prices, as well as the additional expenses / taxes are calculated with value added tax (VAT) included, regulated by the Romanian fiscal laws.

The Fast Courier Transport Fee on the Romanian territory is FREE for orders with the amount of over 250 RON. For orders under 250 RON, the delivery price is 14 RON, depending on the customer's location.

Delivery is made by the Courier, to the Customer's Home, usually in 2-4 working days.

If you want to specify certain delivery issues, such as: delivery time, address or landmarks, please enter these in the Comments box before placing your order. t3>

The day the package with your order is shipped, you will be notified by email. It will be sent by Humance Cosmetics and will contain the AWB number of the package.

The responsibility for any damage caused to the product, package or package sent by us during transport is the responsibility of the courier company or the carrier according to the local legislation in force. The products will be replaced by us if our fault is proven and we will be notified in due time.

In addition, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, delivery address, e-mail address -mail and phone number. We refer to this information as Order Information.

When we talk about Personal Information in this privacy policy, we are talking about both device information and order information.